FAQs

Why isn't my order here yet?

We're aim to send things quickly, but sometimes things get stuck in the mail! It happens to the best of us. For more information on our shipping policies, please click here.

My order was incorrect, what do I do? 

We're so sorry that happened! Send us an email at management@jesstajames.com and we'll get that fixed for you.

Can I exchange my order for a different size? 

Sure! Send us an email at management@jesstajames.com and we will work with you to find a resolution.

How long will it take to ship my purchase?

Most orders ship within 7-10 business days.